Shipping FAQs
Please read our commonly asked shipping questions.
Usual shipping times can take up to 5 days from the time your order has been confirmed.
Shipping is calculated based on your shipment address. Every order of $29 or more ships free to eligible US states. Need it faster? USPS Priority Mail is available at checkout for an additional cost.
Yes. Need it faster? Choose USPS Priority Mail at checkout for an additional cost. Standard shipping is free on orders of $29 or more.
Please refer to your order confirmation email to locate your shipment tracking details.
For any issues with your order please email our customer service at hello@taatusa.com
TAATs contain a hemp-based material which may not be legal for sale in all 50 States at this time. It is likely that you live in a State where that is the case.
The price of TAATs are different in each state and the price you pay is dependent on where TAATs are being shipped to, regardless of your billing address or the state you selected on the age verification screen.
At this time, shipping is not available in countries other than the USA.
Returns and exchanges
Please read our commonly asked questions about returns & exchanges.
We’re sorry to hear that, however once your order is received TAATs cannot be returned for refund.
Please contact TAAT customer service at hello@taatusa.com so that we can work with you to rectify the situation. Please have your order number ready.
Some States have restrictions on the sale, shipment or legality of combustible products that contain hemp. If your state is unavailable, then unfortunately we cannot ship to you at this time.
Age Verification
Please read commonly asked questions about age verifications.
TAAT will try to verify your age using a 3rd party age verification solution.
TAATs are intended for legal age smokers 21+ years of age. If TAAT is unable to verify that you are of legal age, then it is our policy to not complete the sale.
Payment FAQs
Please read our commonly asked questions about payments.
TAAT is a more affordable option for adult smokers 21+ than traditional tobacco cigarettes. As such, when you compare the price of TAATs in any given State against the price of tobacco cigarettes in that state you will find TAATs cost significantly less than what adult smokers have been used to paying for their cigarettes.
At this time, TAAT does not accept Paypal payments, but we do accept all major credit cards.
More TAAT Info ...
Please read our commonly asked questions about Taats.
TAAT is a tobacco-free, nicotine-free alternative made with Beyond Tobacco™, our proprietary hemp-derived blend. Same king-size format, same flip-top pack, same ritual. Zero tobacco. Zero nicotine. Read more: What is a nicotine-free cigarette?
Three flavors, each made to feel familiar. Original is bold and full-flavored. Smooth is a milder draw. Menthol is cool and crisp.
No. Beyond Tobacco™ was engineered to get rid of the earthy hemp taste and smell that most hemp smokes have.
No. TAAT contains less than 0.2% THC by weight, below the 0.3% federal limit for hemp. It is not psychoactive. Each TAAT naturally contains CBD from the hemp blend; TAAT makes no claims about CBD or its effects.
20 per pack. 10 packs (200) per carton.
Is TAAT a quit-smoking product?
No. TAAT is not a smoking cessation product and makes no health claims. Tobacco-free and nicotine-free does not mean risk-free. It's made for adults 21+ who enjoy the ritual.
Not sure which to try?
Start with a single pack for $9.99, or mix three packs to ship free. Ready to stock up? Cartons are the best per-pack value.
Yes, TAAT is used as a prop cigarette in film and on stage. It has been used in many films. It looks, lights and smokes just like a traditional cigarette, with no nicotine or tobacco, so actors can stay in character without smoking tobacco.